Returns & Exchanges

At VT Cosmetics Official, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.

• 2.
  Pack Your Items

  Securely place the unused items in their original packaging, ensuring all seals are intact to qualify for a full refund.

• 3.
  Ship the Package

  Attach the provided shipping label or use a tracked courier service to send the items back to our central distribution warehouse.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.